Shipping policy
Order Processing
All products from ARTMISTAS are made to order.
Once your purchase is completed, the order goes through a short processing period before production begins.
Order processing time: 1–2 business days
During this stage, your order details are confirmed and sent to our production partner.
Production Time
Many ARTMISTAS products are produced using a print-on-demand process through our production partner Printful®.
This means that each product is created specifically for your order.
Average production time:
2–5 business days
During high-volume periods (such as holidays or major sales events), production time may be slightly longer.
Shipping Time Estimates
After production is completed, the order is shipped to the customer.
Estimated delivery times depend on the destination country and shipping carrier.
Average shipping times:
United States: 3–4 business days
Canada: 2–6 business days
Europe: 4–8 business days
Worldwide: 10–20 business days
Please note that these are estimated delivery times and may vary depending on customs procedures, local carriers, or unforeseen logistics delays.
Total Delivery Time
The total estimated delivery time includes:
Processing time (1–2 business days)
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Production time (2–5 business days)
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Shipping time (varies by region)
Typical delivery timeframe:
5–25 business days depending on the destination.
Shipping Costs
Shipping costs are calculated at checkout based on:
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the customer's location
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the type of product
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the shipping method selected
The final shipping cost will be displayed before completing the purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number.
This allows you to follow the delivery progress through the shipping carrier.
Customs, Duties and Import Taxes
International orders may be subject to customs duties, import taxes, or local fees determined by the destination country.
These charges are the responsibility of the customer and are not controlled by ARTMISTAS.
Delays Outside Our Control
ARTMISTAS is not responsible for delays caused by:
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customs processing
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postal service disruptions
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incorrect shipping information provided by the customer
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extreme weather or global logistics issues
However, if you experience unusual delays, please contact our support team and we will assist you in locating your order.
Contact
If you have any questions about shipping or your order status, please contact our Customer Service:
studio@artmistas.shop